If you have questions regarding digital law issues, to which you cannot find an answer on our platform, the team of legal experts working for the Center will be more than happy to answer your questions personally.

Based on the complexity of the questions, these will be answered directly by e-mail or during the opening hours of the helpdesk:

  • by phone (see phone numbers below);
  • by chat (please, check that the window at the bottom right is set on Online; if this is not the case, it will be possible to send a message through it).

For more complex and time consuming questions, we will contact you to provide you with an appropriate cost estimation.

Helpdesk Service

English: responsible Melanie Graf (MLaw) - tel. +41 61 207 31 22, Live-Chat on Thursday from 10:00-12:00 

French: responsible Yves Bauer (MLaw) - tel. +41 78 720 01 13, Live-Chat on Tuesday from 10:00-12:00

Italian: responsible lic. iur. Marcello Baggi - tel. +41 58 666 49 30, Live-Chat on Monday from 10:00-12:00

German: responsible Melanie Graf (MLaw) - tel. +41 61 207 31 22, Live-Chat on Thursday from 10:00-12:00


The team of legal experts of the Center can always be reached via e-mail, in English, German, French and Italian, at the following address: